Manager of Retail Operations, Dining Services

The University of St. Thomas invites qualified candidates to apply for a Manager of Retail Operations, Coffee Shops & Retail Markets position within Dining Services.

This is a full-time, fully benefits eligible position that works 12 months out of the year. This position works a variety of hours, rotating their schedule based on business need and will include nights and weekends. 

JOIN OUR COMMUNITY

The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:

• Up to 100% tuition remission for employees and dependents upon eligibility
• Up to 50% tuition remission for spouses upon eligibility
• A generous Employer retirement contribution of 9.4% of annual salary upon eligibility
• Medical, dental, and vision options
• Employer-paid disability, life, and AD&D benefits

Salary Range: $50,000 to $61,500

The University of St. Thomas has provided a salary range that represents its good faith estimate of what the University may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.

JOB SUMMARY

The responsibilities for this manager position oversees the daily operational tasks of the campus coffee shops (Steam Cafe/Stacks/Loft/Corner Market which are 8-month operations) and the campus convenience stores (Summit Marketplace) which are 12-month operations); coordinating the hiring and training of all FTE and student staff and assisting with all policies and procedures within those units.

This position reports to the Executive Director of Dining Services and as a retail manager is expected to ensure a consistent offering of quality products and services within the retail locations/operations listed above.

ESSENTIAL FUNCTIONS

1.  Management: Responsible for supervising student and full-time staff including hiring, scheduling, coaching and training. Tasks include overseeing and assisting with the execution of set up, service and cleanup of the daily operations, maintaining an aesthetically pleasing retail outlet and pleasing service/seating area.

·       Oversight of daily operations in all locations.

·       Oversight and or set up cash drawers

·       Review deliveries for accurate quantities and quality

·       Review daily staffing schedule

·       Assist and provide customer service as necessary in any/all locations

·       Maintain clean and sanitary work locations

2.  Inventory Management: Maintain appropriate levels of weekly inventory

·       Conduct timely weekly inventory with accuracy

·       Order food, supplies, product inventory, and maintain par levels

·       Rotate products and ensure the assortment is relevant.

·       Research new products and eliminate non-sellers.

·       Contact vendors as necessary

3.  Supervision: Supervise full-time staff and student employees effectively

·       Daily/weekly/monthly training and coaching of staff

·       Scheduling of FTE and student employees

·       Hiring and orientation of new FTE’s and student staff

·       Train employees in proper food safety and sanitation practices

·       Discipline staff as necessary

4.  Financials: Complete daily cash deposits and vendor invoicing

·       Depositing daily cash sales

·       Recording of daily sales

·       Understand financial reporting and use data in decision making.

5.  Other duties assigned by manager

The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment.  The University is an Equal Employment Opportunity Employer (EEO).  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic.  This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good.  A successful candidate will possess a commitment to the ideals of this mission.

Minimum Qualifications

• High School Diploma or the equivalent
• Five years of experience as a manager in a hotel, university, resort, or comparable institutional setting
• Must hold a ServSafe certification with the State of Minnesota within 6 months of hire; cost of certification covered by the university.

Preferred Qualifications

• A bachelor’s degree in hospitality, restaurant/food service management, dietetics, business, or related field

This position is designated as Emergency Essential. Emergency Essential employees may be expected to remain at work if campus closes during their regular work schedule or to report to work if the campus closing announcement is made before their regular work schedule begins.

HOW TO APPLY

All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.

In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.

Official job posting is available at www.stthomas.edu/jobs.